Privacy Policy

Grime Co.

Last Updated: 05/11/2026

Grime Co. respects your privacy and is committed to protecting the information you provide when you visit our website or use our cleaning services. This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

Information We Collect

When you visit our website, contact us, request a quote, or schedule a service, we may collect information such as:

• Name

• Phone number

• Email address

• Service address

• Property information

• Service preferences

• Information you provide through contact or quote forms

• Payment or billing information when needed to process a service

• Any other information you choose to provide

We may also collect basic information about how you use our website, such as your browser type, device information, pages visited, and general website activity.

How We Use Your Information

Grime Co. may use the information we collect to:

• Respond to your questions and requests

• Provide and schedule cleaning services

• Provide quotes and pricing information

• Confirm appointments

• Communicate about your service

• Process payments when applicable

• Improve our website and services

• Send important service-related updates

• Maintain customer records

• Help prevent fraud, misuse, or security issues

We only use your information for legitimate business and service-related purposes.

Information Sharing

Grime Co. does not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate our business, process payments, manage scheduling, communicate with customers, maintain our website, or provide other services on our behalf.

These providers are expected to handle information appropriately and only use it for the services they provide.

We may also disclose information when required by law, legal process, or to protect the rights, safety, and property of Grime Co., our customers, or others.

Contact Forms

If you submit a form on our website, the information you provide may be used to contact you about your request, service needs, appointment, quote, or other communication you requested.

Please do not submit sensitive personal information through a general contact form.

Phone Calls and Text Messages

When you provide your phone number, Grime Co. may contact you regarding your inquiries, quotes, appointments, payments, and requested cleaning services, as permitted by applicable law.

If you separately agree to receive marketing messages, we may also send promotional offers, service updates, and other marketing communications.

You can opt out of marketing text messages by replying STOP or following the opt-out instructions provided. Message and data rates may apply.

Cookies and Website Technologies

Our website may use cookies and similar technologies to help the website function properly, understand website traffic, remember preferences, and improve the user experience.

Third-party services used on our website may also use cookies or similar technologies according to their own privacy policies.

You can adjust cookie settings through your browser. Disabling certain cookies may affect some website features.

Third-Party Services

Our website may use third-party services for functions such as website analytics, scheduling, payment processing, maps, communication, advertising, or other business operations.

These third parties may collect or process information according to their own privacy policies. Grime Co. does not control the privacy practices of third-party services.

How We Protect Your Information

We take reasonable steps to protect the information we collect from unauthorized access, misuse, loss, or disclosure.

However, no website, online system, or method of transmitting information over the internet can be guaranteed to be completely secure.

Data Retention

We may keep customer and inquiry information for as long as reasonably necessary to provide services, maintain business records, meet legal requirements, resolve disputes, and support legitimate business needs.

The length of time information is retained may vary depending on the type of information and why it was collected.

Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.

If you have questions about the information Grime Co. has collected from you or would like to make a privacy-related request, please contact us.

Children's Privacy

Our website and services are intended for general audiences and are not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent where required by law.

Links to Other Websites

Our website may contain links to third-party websites or services.

Grime Co. is not responsible for the privacy practices, content, or policies of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

Contact Us

If you have questions about this Privacy Policy or how Grime Co. handles your information, please contact us.

Grime Co.
Conway, SC
Phone: 833-724-7463
Email: [email protected]